Application Monitoring
Credit decisioning and loan origination processes are critical for financial institutions and monitoring the health of these applications is important to success. Zoot has created an exceptional level of application monitoring, recognizing the number of vendors and data providers that might be part of a complete solution. There are many opportunities for potential failure within a complex solution, which could be detrimental to your business.
At Zoot, our approach to monitoring lets us identify, and sometimes even predict, problems. Zoot monitors whether an application is working and how well it is working. We make sure that your application processing environment is working according to your standards.
Zoot has adopted a three-tier approach to monitoring client solutions. First, we monitor network connections between our clients, Zoot, and other vendors. If any connection or server fails, we can take immediate action. Second, we use device monitoring to provide early warning of performance problems, like hard disk or memory errors. Every reputable SaaS provider should provide these two levels. Our third tier is what differentiates Zoot’s hosted environment – predictive monitoring.
Zoot’s solution monitoring tracks the actual performance of your solution to ensure that it is performing correctly. We monitor the characteristics clients identify as critical to their success, like number of incoming applications, approval rate, ratio between input channels, and score distributions. When these characteristics change from expected values, we know there is a problem – long before someone reviews the monthly reports. This level monitoring, combined with proactive use of the information, is unparalleled in the industry.
Contact Zoot at (406) 556-7555 or fill out our information request form today!
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