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Zoot Industry Briefs

 

Zoot’s experts are constantly researching the industry to study trends and anticipate our clients’ needs. We bring that knowledge to our clients through white paperswebinarsexecutive forums, and briefs. Zoot’s industry insight briefs are two-page documents that provide critical information on hot topics in the financial industry.

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Reinventing the Bank with Mobile Reinventing the Bank with Mobile

For the first time in decades banks have the opportunity to bring radical and rapid innovation to their institutions and refocus on their customers. This brief discusses the characteristics and value of a mobile-first strategy that will help banks future-proof their institutions.

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Filtering Merchant Risk Ten Best Practices to Manage Merchant Risk

Many factors can positively impact the ability to manage merchant risk. A critical element of market leading acquirers’ strategy is to use both upfront analysis during the onboarding process and sophisticated monitoring for the life of the relationship.

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Meeting Consumer's expectations Meeting Consumer's Mobile Expectations: Skate to Where the Puck is Going

Optimization of your bank’s mobile channel is becoming increasingly critical as more and more consumers shift toward mobile banking. The time is now for a technology investment to meet this “mobile first” expectation.

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Better Data to Make Better Decisions Better Data to Make Better Decisions

Financial institutions (FIs) have an opportunity to make more intelligent account origination decisions. By incorporating alternative data into their decisioning processes, FIs can gain better insight into the risk and profitability of their prospective customers. Learn how sophisticated financial institutions are using this data-driven insight to drive profitable account growth.

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Customer Service Initatives Trends in DDA: Take Action Now
In a world of uncertainty one thing is definite, the way financial institutions (FIs) conducted DDA business before is no longer effective. Retail bankers need a revised strategy. Get insight on best-practices for responding to current trends while remaining profitable.
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Customer Service Initatives The Evolution of Prescreen: Sophisticated Lenders Take Advantage to Grow Accounts
Account growth has become the number one priority for lenders as they cautiously begin to grant more credit to consumers. Learn how the prescreen process has evolved and what sophisticated lenders are doing to approve more consumers without changing their risk tolerance.
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Customer Service Initatives Courting Profitable Customers: 5 Customer Service Initiatives that Work
Profitable consumers move from one bank to the next in a quest for competitive rates, lower fees, and better customer service. Financial institutions must improve customer service while maintaining a profitable business model. Learn about Zoot’s suggested initiatives.
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Risk-Based Pricing Regulations Risk-Based Pricing Regulations: What Creditors Need to Know
Financial institutions have had no shortage of regulatory changes to manage in recent months. The most current compliance questions have arisen in connection with risk-based pricing regulations under section 615(h) of the federal Fair Credit Reporting Act (FCRA).
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Financial maze Know Thy Customer: A Marketing Imperative
As financial institutions (FIs) adapt to the new constraints and continued unemployment, the number one concern now is revenue generation. This can be achieved through an offers repository, which is a database that can store offers for later analysis or general maintenance of historical transactions.
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Compliance The Three Shades of Compliance: Black, White and Gray
The answer to successful compliance rests with everyone, not select individuals and not just those on the front line serving business and consumer clients. Every employee has the opportunity to prevent a compliance breach. Therefore, compliance must be everyone's job.

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Account Origination An Integrated Approach to Account Origination
The most pressing business concern for financial institutions is how to increase revenues through account origination to sustain business through the economic recovery and beyond.
Learn about three capabilities and best practices to successfully enable your strategy.
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Redundancy and Resiliency Matter Are Your Businesses Processes Available When the Customer Is? Redundancy and Resiliency Matter
At a time when every new account opening is critical, network failures are unacceptable. Learn more about how to ensure your institution's business continuity, reputation, and strategy are protected.
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Developing Risk Policy in a Dynamic Market Developing Risk Policy in a Dynamic Market
Credit risk executives are faced with the difficult task of delivering the most accurate, predictive scorecards to the marketplace quickly and efficiently. Learn more about how you can remove the barriers of cost and time to respond more quickly and accurately to changing consumer behavior and the market.
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